Last updated: March 4, 2026

BSA International Trade respects your privacy and treats personal data responsibly. This Policy explains what data we collect, why we collect it, how we use it, with whom we share it, and what your rights are according to the General Data Protection Law (LGPD – Law 13.709/2018).

1) Who controls your data

BSA is the Controller of the personal data processed when you interact with our channels (website, email, WhatsApp, and others).

• Privacy Contact (DPO): Bruna Almeida

• Email: bsa@bsainternationaltrade.com

• Phone: +(47) 3083-4892

2) What data we may collect

We collect only what is necessary to handle your contact and perform our services.

When you speak with us (forms, email, WhatsApp):

• First and last name;

• Email, phone number, and/or WhatsApp;

• Company, position, and commercial information;

• Content of messages and requests;

• Project data (product, specifications, quantities, deadlines, indicated factory/supplier, photos, sent documents).

When you browse the site (technical data):

• IP address, date and time of access, pages visited, device type, and browser;

• Cookies and identifiers, when enabled (details in our Cookie Policy).

3) Why we use your data

We use your data to:

• Respond to contacts and requests;

• Understand your demand and prepare proposals and quotes;

• Execute services in China (sourcing, negotiation, audit, inspection, production monitoring, container loading);

• Send information about project progress, reports, and evidence;

• Comply with legal and regulatory obligations;

• Protect our rights, prevent fraud, and increase security;

• Send institutional and marketing communications when you authorize it or when there is an applicable legal basis.

4) Legal bases (LGPD)

We process personal data based on one or more hypotheses provided for in the LGPD, as the case may be:

• Performance of a contract and preliminary procedures (e.g., quotes, proposals, service provision);

• Legitimate interest (e.g., improving service, website security, internal organization);

• Consent (e.g., promotional communications when required);

• Compliance with legal/regulatory obligations;

• Regular exercise of rights (e.g., defense in legal proceedings).

5) Who we may share your data with

BSA does not sell personal data. We may share data only when necessary with:

• Technology service providers (hosting, email, CRM, forms, analytics);

• Professionals and partners involved in service execution in China (e.g., outsourced inspectors), always limited to what is necessary;

• Public authorities, when there is a legal obligation or valid order;

• Operational partners linked to your project (e.g., consultancies, translators, when requested or necessary to perform the service).

6) International data transfer

As BSA operates with a team and execution in China, there may be international data transfers to facilitate services (e.g., sending specifications, photos, reports, and technical information for local execution). When this happens, we adopt measures to maintain protection standards, with restricted access and use compatible with the service’s purpose.

7) How long we keep the data

We keep your data:

• For the time necessary to meet your request and perform the service;

• For the period required by law, by contractual obligations, audits, or to safeguard rights.

• After this, the data may be deleted or anonymized, where applicable.

8) Information security

We apply technical and organizational measures to protect data against unauthorized access, leakage, loss, and misuse. Even so, no environment is 100% immune. If a relevant incident occurs, we will take appropriate measures and evaluate necessary communications.

9) Your rights as a data subject (LGPD)

You may request, at any time:

• Confirmation and access to your data;

• Correction of incomplete, inaccurate, or outdated data;

• Anonymization, blocking, or elimination of unnecessary or excessive data;

• Portability, when applicable;

• Information about sharing;

• Revocation of consent (when processing depends on it);

• Review of automated decisions, if any.

How to request: Send an email to bsa@bsainternationaltrade.com with the subject “Privacy – LGPD”. For your security, we may ask for identity confirmation. You may also file a complaint with the ANPD (National Data Protection Authority), where applicable.

10) Cookies and navigation technologies

We may use cookies to improve your experience and measure website performance. You can manage cookies in your browser. Details can be found in the Cookie Policy.

11) Content and external links

Our site may contain links to third-party websites. BSA does not control nor is responsible for the privacy practices of these sites.

12) Updates to this Policy

We may update this Policy to reflect improvements and legal/operational changes. The current version is the one published on this page, with the update date at the top.